What is Corporate Culture?
Developed and established by employees and is embedded throughout the organisation, with clear values and beliefs, successful business principles and defined expected behaviours
ITEC Vision
To provide a viable and sustainable future for the company and its employees through working closely with national, regional and local agencies and corporate bodies to deliver high quality training and public services in the community that will benefit both employers and individuals
Core Values
Open and Honest Communication
Seeks and shares information and guidance necessary for success
Encourages and considers ideas and viewpoints
Provides regular constructive feedback for improvement and increased contribution
Deals with conflict in a timely and constructive manner
Customer Focus
Responds to customer needs
Meets performance expectations and results
Develops customer relationships
Goes the extra mile
Having the learner at the heart of everything we do
Quality
Consistently delivers good results
Sets and achieves high standards of performance
Seeks continuous learning and improvement
Takes personal responsibility for the learner / customer experience
Right first time approach
Integrity
Behaves in an honest, ethical and straightforward manner
Is direct and truthful
Keeps commitments
Admits mistakes
Doesn’t misrepresent self for personal gain
Health, Wellbeing and ESDGC
Treats everyone equally and does not discriminate
Supports the health and safety of all employees / learners / clients
Supports the wellbeing of all employees / learners / clients
Supports the safeguarding of all employees / learners / clients
Supports & promotes the ESDGC policy and activities
Commitment to environmental sustainability
Respect
Is open-minded
Demonstrates confidence in the capabilities of others
Appreciates the achievements of others
Treat everyone with dignity and honour
Supports the reputation and integrity of the business
Challenge and Innovation
Seeks, encourages and considers new ideas, approaches and best practices
Improves current practices
Anticipates and embraces change, adapting rapidly to meet evolving needs and interests
Overcomes obstacles to meet objectives
